At Orange County Auto Parts, we understand the importance of timely delivery and reliable shipping services. Below, you’ll find all the essential information regarding our shipping policies and procedures:
1. Shipping Methods:
- We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and express shipping.
- The availability of shipping methods may vary depending on your location and the specific product(s) you’ve ordered.
2. Shipping Costs:
- Shipping costs are calculated based on factors such as the weight of the package, shipping method selected, and your delivery address.
- You can estimate shipping costs during the checkout process before completing your purchase.
3. Processing Time:
- Orders are typically processed and dispatched within 1-2 business days after payment confirmation.
- Please note that processing times may vary during peak seasons or promotional periods.
4. Estimated Delivery Time:
- The estimated delivery time depends on your location, chosen shipping method, and any unforeseen delays that may occur during transit.
- Once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.
5. International Shipping:
- We offer international shipping to select countries, subject to certain restrictions and limitations.
- International shipping costs and delivery times may vary based on destination and customs regulations.
6. Shipping Restrictions:
- Some products may be subject to shipping restrictions due to size, weight, or hazardous materials.
- We comply with all relevant shipping regulations and restrictions imposed by carriers and government authorities.
7. Order Tracking:
- Track the status of your order conveniently using the provided tracking number.
- You can monitor the shipment’s progress and estimated delivery date through our website or the carrier’s tracking portal.
8. Shipping Notifications:
- We’ll keep you informed every step of the way with shipping notifications, including order confirmation, shipment confirmation, and delivery updates.
- If there are any unexpected delays or issues with your shipment, our customer support team will promptly notify you and provide assistance.
9. Shipping Address:
- Please ensure that your shipping address is accurate and complete to avoid delivery delays or complications.
- We are not responsible for shipments that are undeliverable due to incorrect or incomplete addresses provided by the customer.
10. Shipping Partners:
- We partner with reputable shipping carriers to ensure reliable and efficient delivery of your orders.
- Our shipping partners may include but are not limited to FedEx, UPS, DHL, and USPS.
If you have any further questions or concerns regarding shipping, please don’t hesitate to contact our friendly customer support team. We’re here to assist you with all your shipping needs and ensure a seamless shopping experience at Orange County Auto Parts.